DELIVERIES

SECAFLOR S.L. undertakes to submit their papers in perfect condition. Returns will not be accepted due to the nature of the articles, that´s why we guarantee that the product reaches your hands is completely new brand for you.

We have the following shipping methods:

1. Cash on delivery:

For customers wishing to pay your order once you arrive at your home or place of delivery.

2. Express Delivery:

Shipping by DHL. (Cost 8 euros).

Delivery in 24 or 48 hours. Except holidays at destination or origin.

Orders placed on Friday before 17:00 hours will be delivered the following Monday.
Orders placed on Saturday or Sunday are delivered the following Tuesday.

If you do not want the package to be delivered to your home, you can collect directly from the office of the agency. This note in the remarks section of your order: "I picked up at the office."

Stock items

In the event that the product was exhausted, both in our store, as in that of our suppliers, the product does not appear in stock shop online. SL SECAFLOR However, due to its turnover, reserves the right to suspend or defer the request if in the course of it an item runs out.

Questions about orders, shipments and processing of such

In SECAFLOR S.L. we inform you at any time about your order via e-mail address you provide. You will also generate a client account that can be accessed through the web www.secaflor.com and click on "My Account". Still, if you have any questions, we are happy to resolve it. It has the following means:

Contact by email: via web or pedidos@secaflor.com
Tlfnos: 657 58 99 91 or 953 51 24 83

RETURNS

SECAFLOR S.L. undertakes to submit their papers in perfect condition. If you notice any flaws in your order, SECAFLOR SL It will be replaced by another unit of the same product. This requires that you keep the invoice and original packaging was sent. Than 7 working days of receiving the package, do not accept any refund. Returns are allowed only by damage to the articles.

Due to the nature of the items are covered in paragraph 3 of Article 45 of the Retail Trade Act of distance selling, SECAFLOR SL does not accept returns beyond those specified in the preceding paragraph.

Therefore, we recommend that you review the description that accompanies each product before selecting any questions and to consult before making the order effective.

To proceed with a change in case of defective items, please contact us through the media that you specify in the same web SECAFLOR SL